May 10, 2001

Mr. Lou Burgess
FrontLine Advantage
PMB 128
9393 North 90th Street, #102
Scottsdale, AZ 85258

Dear Lou:

On behalf of the South Carolina Health Care Association, I would like the thank you for your presentation "Marketing From the Inside-Out" to our membership during our 16th Annual Convention. This presentation was the highlight of the convention. I really think everyone in attendance during your program was able to leave with useful information and great ideas to implement. They thoroughly enjoyed themselves and learned in the process. You really outdid yourself and I thank you!

Enclosed is a copy of the evaluation from the seminar. The evaluations and comments show the program was very well received. I have not altered the comments, only putting them in a more readable format. I hope this will be useful to you when planning future sessions.

Once again, thank you for your time and the information you presented. If I can ever be of assistance, please do not hesitate to contact me.

Sincerely,

Karen Johnston
Events Coordinator