June 23, 1999

Frontline Advantage
Lou Burgess
10065 East Mission Lane
Scottsdale, AZ 85258

Dear Mr. Burgess:

Thank you for your presentation at our Spring Conference that was held recently in Cleveland, Ohio. Both of your sessions were very well received - particularly your opening segment. Attendees commented on how informative, insightful and enjoyable your presentations were. They said you offered excellent ideas and were not only inspiring, but humorous too! One noted that you hit "two home runs"!

Enclosed please find the check for your honorarium and expenses. Once again, I apologize for all out AV problems. It seems that aspect of conferences is my nemesis! It was a pleasure to see you again and I look forward to our working together again in the future.

Sincerely,

Jean Thompson
Executive Director