October 2001

Louis Burgess, President
Front Line Advantage
10065 E. Mission Lane
Scottsdale, Arizona 85258

Dear Lou:

On behalf of the Health Care Association of New Jersey and our Education Committee, I extend to you our gratitude for your generous expenditure of time and effort in presenting the recent Healthcare In Real Time: The Importance of Performance & Execution and the Capturing Opportunities & Money Falling Through The Cracks seminars at our recent 53rd Annual State Convention & Expo 2001.

Once again, your untiring pre/post conference orchestration efforts fulfilled our greatest expectations - in short, you packed the room! Our membership was most impressed, enthusiastically entertained by your delivery and without a doubt motivationally educated! Several association and committee members made special effort to let me know they were very appreciative of your shared knowledge and responsiveness to their needs prior, during and post program.

Simply put, it is always our great pleasure to work with you and to see the end result turn out very positive! If you are ever in need of a recommendation to prospective future clients, please do not fail to use this letter as an absolute endorsement without reservation to any group!

Again, many thanks to you for a job well done - for your expertise, reality checks and bantering delivery which contributed in helping make this year's annual state convention the very best!

The very best to you,

Carol A. Rogers
Director of Education and Convention Services