November 27, 2000

Lou Burgess
President
Frontline Advantage
PMB 128
9393 N 90th Street #102
Scottsdale, AZ 85258

Dear Lou,

Thank you for giving your time and expertise to benefit CALFA's educational goals at the Fall State Conference and Trade Show, November 5-7, 2000. We could not have been successful without your dedication, professionalism, and thought provoking presentations. Please except our heartfelt thanks for making the CALFA conference one of the "conferences you do not want to miss" in California.

The overall comments for the conference were extremely positive and constructive. The attached evaluation summary acknowledges the high level of expertise you brought to the conference. We sincerely appreciate your sharing of knowledge and personal experience to benefit the members of CALFA.

I hope you will consider presenting at a CALFA conference again. The opening sharing of knowledge and information is what makes CALFA conferences so special. The conferences are intended to provide the best available information and education in our industry. We could not accomplish this goal without your active participation.

Thank you,

Sally G. Michae lExecutive Director	Nancy Schier Anzelmo, MSG Director of Education